"How to Win Friends and Influence People" was an empowering read, for sure. It was comprised of short stories that spoke of strategies, successes, life lessons, etc. Lots of good advice here from Dale Carnegie.
It is broken down into the following sections:
- Fundamental Techniques in Handling People
- Six Ways to Make People Like You
- How to Win People to Your Way of Thinking
- Be a Leader: How to Change People Without Giving Offense or Arousing Resentment
Each section is complete with plenty of stories and principles to apply to your everyday life.
It is written that in order to get the most out of the book you must:
- Develop a deep, driving desire to master the principles of human relations
- Read each chapter twice before going on to the next one
- As you read, stop frequently to ask yourself how you can apply each suggestion
- Underscore each important idea
- Review this book each month
- Apply these principles at every opportunity
- Make a lively game out of your learning
- Check up each week on the progress you are making
- Keep notes in the back of the book showing how and when you applied the principles
Fundamental Techniques in Handling People
Principle 1
Don't criticize, condemn or complain.
Principle 2
Give honest and sincere appreciation
Principle 3
Arouse in the other person an eager want
Six Ways to Make People Like You
Principle 1
Become genuinely interested in other people.
Principle 2
Smile.
Principle 3
Remember that a person's name is to that person the sweetest and most important sound in any language.
Principle 4
Be a good listener. Encourage others to talk about themselves.
Principle 5
Talk in terms of the other person's interests.
Principle 6
Make the other person feel important - and do it sincerely.
How to Win People to Your Way of Thinking
Principle 7
Let the other person feel that the idea is his or hers.
Principle 8
Try honestly to see things from the other person's point of view.
Principle 9
Be sympathetic with the other person's ideas and desires.
Principle 10
Appeal to the nobler motives.
Principle 11
Dramatize your ideas.
Principle 12
Throw down a challenge
Be a Leader
Principle 1
Begin with praise and honest appreciation
Principle 2
Call attention to people's mistakes indirectly
Principle 3
Talk about your own mistakes before criticizing the other person
Principle 4
Ask questions instead of giving direct orders
Principle 5
Let the other person save face
Principle 6
Praise the slightest improvement and praise every improvement. Be "hearty in your approbation and lavish in your praise".
Principle 7
Give the other person a fine reputation to live up to.
Principle 8
Use encouragement. Make the fault seem easy to correct.
Principle 9
Make the other person happy about doing the thin you suggest.
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You can even get training on this content and more at:
The book can be bought at Barnes and Noble for less than $20 dollars, I highly recommend it.
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